Brew Awakenings | Buford, GA

Wow the lady drops the ball and tries to blame jenny. No real professional uses Facebook in order to contact a person that an event is canceled. The comment above as well makes here sound like a child. Jenny, was only trying to vent and get everything out into the open. Her saying that she is going to pursue legal council makes me ugh. She is just a sad, sad lady.

@Melinda - I haven't done it by chat but I have sent a video message to my boss and I am still employed. Granted, I work in the IT field and we leverage technology more than most. However, just because it isn't common place today, it seems short sited of you to assume it will not. Again, just because you can't see the value in the Facebook platform to conduct business doesn't mean it isn't being used that way.

Awesome. Facebook chat your boss one day telling him/her you're sick and can't make it into work that day. See if you still work there the next morning.

Good luck.

*Typo = There was a time faxing and email was not an acceptable venue for business but it is NOW the norm.

I completely agree that Facebook is not a place to conduct business. It is a place is becoming an acceptable form of promoting certain businesses but NEVER a form of communication and certainly not the ONLY form of communication. I also believe that email should never be a source of important communication either. Cancellations, I feel should always be prevailed by verbal communication. A phone call, voicemail, or person to person. It struck me as odd that Ms. Anderson was upset that Jenni addressed his family when my understanding was that the cancellation message was left on Jenni's mother's Facebook page? Isn't that Jenni's family? If there was not a contract signed, then I guess this is a lesson to Jenni to always get everything in writing so that she can get a percentage up front for the money she has invested in the food she prepared for the event and the fact that she held the space in the shop for the event. The fact that the shop is open everyday is a fair enough excuse that she is available and could have been contacted. It seems to me that Ms. Anderson has some issues with anger. She is lashing out with a great deal of bitterness. The mere fact that it is called: Books and Biscotti, says there will be biscotti there. I don't understand why she didn't thing Jenni would have biscotti. The only reference of "church-goers and Christians" was that she was describing how she knew these people. It was Ms. Anderson who made the "Christian-behavior" references. It seems to me that Ms. Anderson is feeling guilty and lashing out at Jenni for her mistake. She just didn't promote the event effectively. And that's the bottom line!..

ummm... Facebook is a SOCIAL media site, not a BUSINESS media site. I would never in a million years Facebook my boss to tell him or her if/when I would not be able to make it into work whether it be for illness or whatever reason. It is an appropriate place to promote a business but it is not an appropriate place to conduct business.

It is unfortunate that my blogs have been mistaken as being slanderous in nature.
I did not communicate any untruths, only my frustration in not having been contacted and spoken to directly in the same manner as I had been when the details were confirmed only days prior.

Brew Awakenings is a place of consistent, positive community involvement and will continue to do so.
I have the best intentions of conducting my business with integrity and have done so thus far.

Best wishes to all directly and indirectly involved/related.

I hope the author of this blog understand that this is a form of written slander and that the readers understand that there are two sides to every story. Paramind Publications has always operated itself with the utmost integrity in ALL of its business dealings. Facebook in 2009, very much IS an acceptable for of business communication and those that do not view it as such are certainly entitled to their opinion. However, they may not be aware that Social Media and CMC (Computer Mediated Communication) is the fastest growing and most readily accepted form of written communication.

CMC also includes blogs and their content. Hence why at this juncture Paramind would be well within their rights to sue the author. As digitally dated and traceable forms or written slander are recognized in a court of law.

It is such a shame when we allow our disappointment over an unfortunate circumstance allow us to act in an unprofessional manner such as this. Rest assured. The negative impact of these choices will be a great detriment to you this establishment.

God Bless!

I would never use FaceBook for a business contact. Outside of promoting a business FaceBook should not be used for business. That said it shouldn’t be used to contact the family member of the business owner to cancel an event. That’s just tacky. Get in touch with the business owner and MAKE sure that they understand that the event is being canceled because that is GOOD business. Don’t send an half assed email, but if an email is sent follow up with a phone call or a person to person conversation of some sort. That was all parties know what is going on and there are no last minute surprises.

I find it very tacky that Ms. Anderson came on here and posted a long response, if she didn’t like it then email Jenni – don’t drag out all your issues on here, handle it person to person. Jenni decided to vent on her blog about what happened and why the event didn’t happened (mostly posted the facts), which was fine because I was planning on coming and wondered why it wasn’t happening – normal blog thing. If Ms. Anderson had a problem with the blog she should email Jenni about it instead of attacking Jenni on it – which let’s face it is a just tacky. That’s just internet blogging 101 people.

As for the de-friending – who the hell cares?!?! It’s effing FaceBook… let me go cry about how someone took me off their friend’s list! Grow up! This isn’t high school! Oh boo!

The title “Books and Biscotti” says that biscotti is going to be at the event and given that Jenni likes to serve only the best means that the odds are she will be making it. I like how Ms. Anderson is trying to JUSTIFY HER mistakes by blaming Jenni. If Ms. Anderson is a Christian she is doing a piss poor way of showing it, and adding to the reasons why I dislike most of them.

Although Ms. Anderson has shown me a thing or two of how to be passive aggressive and bitter online.

I am glad that this continues to be a place for uplifting Brew Awakenings and every effort I make to remain successful and positive.
Hopefully there will be more charity events and also a blog coming up about the plans for our 1 year anniversary!

w00t!

Jenni,

It is unfortunate that there seems to be a huge misunderstanding on your part in regards my event. Please let me provide clarity. First as you can see from this forward I did communicate with you the event cancellation. I also left you a message on June 17, 2009, on your phone regarding this change. However just as you were lackadaisical about posting your new phone number so my clients could call you and get information about your coffee house, you may not have checked your messages. I think that it was, for lack of a better word, very tacky of you to CC Paul and his lovely wife regarding this situation. Paul and his wife had nothing to do with the coordination of Books & Biscotti. Paul is an author of ParaMind Publications and this event was for him. Any problems or concerns you may have had with me or my company should have been addressed solely to me and not broadcast to his family. That is not how business should be handled. Despite all that you so harshly and disrespectfully said to me in your message, the thing that bothers me the most is your reference to how "church goers" or "Christians" should act. You made it seem like being a Christian is some sort of label you wear and not a lifestyle. Was it Christian of you to defriend Paul and his wife on Facebook as a result of your clear misunderstanding? I don't think so. In fact it was very immature to do so.

Yes I cancelled the event due to lack of support I received from people expressing interest in my event. I also did not feel comfortable in having my event at your coffeehouse when I tried to reach you for three days without success. I left you a message and sent an email stating my attempts to reach you. However you did not respond to me. If it wasn't for Paul having your cell number I probably would not have been in contact with you since you did not respond to my attempts to reach you. My customers were calling you from a number I was advertising on my flyer and video to get more information and directions which was not in operation any longer. Your response to that was "why can't they get directions from my website?" That is not how we believe business should be conducted. You should be concerned as a business owner that potential customers can not reach you due to your casual approach to updating your status.

All in all, I just wanted you to know how disappointed I am in your personal attack against me, my company and Paul. We have done nothing to you as this has been a misunderstanding on your part. I never told you to make biscotti as I did not tell you how many to make. I inquired about the biscotti but I had not made a decision on it. That was one of the reasons why I was trying to reach you. I wanted to work with you in the future but it is clear that this will never happen, but I do wish you all the best in you endeavors. I pray that you will learn that business is business and that you don't lash out on people you believe to be involved with something that they are not.

Best,

Jan Anderson

P.S. If you must continue this type of slander I recommend we include our Attorney. Any type of slander is unaceptable, but especially, that which is without merit and just not accurate.

*****SEE MESSAGE BELOW THAT WAS ORIGINALLY SENT TO YOU ON JUNE 17, 2009*****

Begin forwarded message:

From: Jannifer Anderson
Date: June 17, 2009 7:41:36 AM EDT
To: brewawakenings@gmail.com
Subject: Cancel event on friday

Hey Jenni,

It was nice to speak with you yesterday. Unfortunately due to lack of confirmation we will have to cancel our event on Friday. We have gotten a large number of people who expressed interest in the event but due to location could not attend. We would love to do something in the future at Brew Awakenings when we have developed a stronger base in Buford. I'm sorry for any inconvenience this may cause but we want to make our event as successful as possible. I look forward to working with you very soon.

Thanks,

Oh no!!! I had no idea. I saw you like an hour before that. I would have bought some biscotti from you for girls night. :) I am very sorry about the way this was handled. I hope you get an appropriately apologetic response.

For serious. What they did is totally unacceptable. They had your cell phone #, at the very least. Their behavior is very unprofessional, and I think you should bill them for the time you spent preparing for the event.

WOW! This inexcuseable! Not to mention,unprofessional!!!!! Contact your Mother?? Excuse me??? You are a grown woman resposible enough to own her own business establishment and run it quit well!!! You don't contact one's MOTHER!!! Please!!! Besides that Facebook is NOT acceptable!!!! You could have been so busy that you did not have time to check face book anyway! WOW! It takes all kinds to make the world go round!! Just sorry you had this experience!!! These people are the ones who ruin it for the rest of us!! Love you Girl ! Keep your chin up!!

I don't believe Facebook is an acceptable form of professional communication especially if they have your e-mail.

With respect, I don't agree with your point. Facebook is a growing community of social networking professionals, students, mom's, grandma's and even business people. Although a new and popular venue it does have just one way that it should be operated or used. There was a time faxing and email was not an acceptable venue for business but it is not the norm. Just because you might not use it as such does not mean others shouldn't. Again not trying to start a fight here just pushing my opinion.

Do not confuse my statement with the fact that I condone what the person did here by email a third party or the way she handled the situation. I just wanted to add my thought on Facebook as a venue for personal as well as business communications. It is a growing space and with new web 2.0 companies like Twitter skyrocketing into the mainstream, placing them in a one use category is short sighted.

Yeah, not only that but to cancel the day before...with my mom?
lol